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Effective Date: April 17, 2026

1. Introduction

KarmaPledge ("we", "our", "us") operates the website www.karmapledge.app and the KarmaPledge 56-Card Karma Cycle Affirmation Deck digital experience. We are committed to protecting your privacy and being transparent about how we collect, use, and store your information.

This Privacy Policy explains what data we collect, why we collect it, and your rights regarding that data.

2. Information We Collect

2.1 Account Information

When you create an account or sign in, we collect:

• Email address — used for account creation and authentication
• Display name — if provided through Google Sign-In
• Authentication provider — whether you signed in with email/password or Google SSO

This information is stored securely on Google Firebase Authentication servers. We do not store passwords directly — Firebase handles all password hashing and security.

2.2 Analytics Data

With your consent, we use the following analytics services to understand how our app is used and to improve the experience:

• Google Analytics (gtag.js) — collects anonymized usage data such as pages visited, session duration, device type, and approximate geographic location. Tracking ID: G-0WMVMWK15V
• Microsoft Clarity — collects interaction data such as clicks, scrolls, and session recordings to help us identify usability issues. Project ID: wczqxpio0v

Both services use cookies and similar technologies. You can opt out of analytics tracking by selecting "Essential Only" on our cookie consent banner.

2.3 Contact Form Data

When you submit our support form, we collect your name, email address, issue category, and message. This data is processed by Web3Forms and delivered to our support team at support@karmapledge.co. We use this information solely to respond to your inquiry.

2.4 Card Interaction Data

We may record which cards you have scanned and which karma pledges you have completed. This data is associated with your account and is used solely to personalize your experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Authentication — to verify your identity and maintain your session
• Personalization — to remember your progress and completed pledges
• Analytics — to understand usage patterns and improve the app experience
• Communication — to send important account-related notifications (we do not send marketing emails)
• Support — to respond to your queries submitted through our contact form

4. Cookies and Tracking Technologies

Our website uses the following types of cookies:

• Essential cookies — required for authentication and basic functionality (Firebase session cookies). These cannot be disabled.
• Analytics cookies — used by Google Analytics and Microsoft Clarity to collect usage data. These are only activated with your consent.

You can manage your cookie preferences at any time by clearing your browser data and revisiting the site — the consent banner will appear again.

5. Data Storage and Security

Your account data is stored on Google Firebase infrastructure, which provides enterprise-grade security including encryption at rest and in transit, regular security audits, and compliance with international security standards.

We do not sell, trade, or rent your personal information to third parties.

6. Third-Party Services

We use the following third-party services that may process your data:

• Google Firebase (authentication and data storage) — Privacy Policy
• Google Analytics (usage analytics) — Privacy Policy
• Microsoft Clarity (behavior analytics) — Privacy Policy
• Vercel (web hosting) — Privacy Policy
• Web3Forms (contact form processing) — Privacy Policy

Contact Form (Web3Forms)

When you submit our support/contact form, your name, email address, issue category, and message are transmitted to Web3Forms, a third-party form processing service. Web3Forms delivers your submission to our support email (support@karmapledge.co) and stores a copy of the submission in their system for delivery purposes. Web3Forms does not use your data for marketing or share it with other parties. You may also receive an automated acknowledgement email confirming receipt of your message. For more details, see the Web3Forms Privacy Policy.

7. Your Rights

You have the following rights regarding your personal data:

• Access — you can request a copy of the data we hold about you
• Correction — you can update your account information at any time
• Deletion — you can request deletion of your account and associated data by contacting us
• Opt-out — you can decline analytics cookies via the consent banner
• Portability — you can request your data in a portable format

8. Children's Privacy

KarmaPledge is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@karmapledge.co

Website: www.karmapledge.app